DELIVERY

All UK orders are sent via DPD or ROYAL MAIL. Orders placed before 2PM are dispatched same-day (Mon-Fri) from our warehouse.

FREE DELIVERY

• OVER £50 = ROYAL MAIL TRACKED 2ND CLASS ( 2-5 Working Days)
• OVER £100 = 24HR DPD (Next Working Day)

PAID FOR DELIVERY

• ROYAL MAIL Tracked 2nd Class Delivery (2-5 WORKING DAYS) = £3.99
• ROYAL MAIL Tracked 1st Class Delivery (1-3 WORKING DAYS) = £4.49
• 24HR DPD Tracked Delivery Next Working Day (MON-THURS) = £6.99
• COLLECT IN PERSON From our HQ in Bedwas, South Wales = FREE

*24HR DPD – is an expected delivery time only, and is only available for UK mainland.

Unfortunately DPD (and all other couriers) won’t absolutely guarantee next day delivery. However from our experience 95% are made within 24hrs.

For Northern Ireland, Highlands and Channel Islands, we can only offer a 48HR service.

For pre-weekend delivery the cut-off time is 2PM on THURSDAY. For guaranteed Saturday delivery you must specifically request and pay for SAT DELIVERY on FRIDAY before 2PM.

International delivery costs are based on the weight & size of the package. For bulk orders contact us for an exact quote.

• EUROPE – Untracked FedEx from £12.99 (price base on weight)
• EUROPE – Tracked FedEx from £14.99 (price base on weight)
• AMERICAS from £24.99 (price base on weight)
• REST OF WORLD from £39.99 (price base on weight)

Changed your mind or ordered the wrong tape? That’s ok! You can return your tape at any time within 30 days of purchase for store credit, a different product, or a refund to the original payment method.

Please note the following exceptions to our return and refund policy:

• Returned items must be returned in original product packaging
• Returned items must have no visible signs of wear or use

To initiate a return, please complete the following steps:

1. Reply to your order confirmation email to request which products you would like to return
2. Send all items back to us: SPORTTAPE, 5 Parc Glas, Pantglas Industrial Estate, Bedwas, CF83 8HZ.
3. Once the items are received we will process a full refund (including your original postage cost if applicable), or ship your replacement items

Whilst we will make every effort to deliver within the time stated on our website, we will not be liable for any loss caused to you by late delivery. Please notify us as soon as possible either by telephone or email;info@sporttape.co.uk if you do not receive your goods within a reasonable time (90 days max).

We will endeavour to get your goods to you as soon as possible or you may cancel your order and obtain a refund at any point before the order has been dispatched. We will attempt to deliver your order to your delivery address.

If orders are returned to us as undeliverable, we shall refund the price of the products less than £5 to cover our postal and administrative costs. For security reasons, overseas orders will only be delivered to the cardholder’s billing address.