Bought something and it's not right? No stress.

Shopping from the EU? You can cancel your order within 14 days of it landing. You don't need to give a reason. It's your right. EU consumer law gives every online shopper a 14-day cooling-off period. We just keep it simple.

To get your refund, items need to be unused and in their original sealed packaging. (Tape's a hygiene product, once a roll's open, we can't take it back.)

Ready to cancel? Fill in the short form below. Add your order number and what you're sending back. We'll handle the rest.